Health Literacy “how to”
Understand and implement health literacy: Explains core health literacy principles and strategies for integrating them into organizational workflows.
Write in an active voice: A short explanation and worksheet to learn and practice in an active voice.
Use plain language: Demonstrates how to replace dense medical terminology with everyday wording for clear public communication.
Use ChatGPT for plain language writing: Offers prompting techniques to leverage AI to rephrase and simplify complex health copy quickly.
Patient “how to”:
Choose between primary care, urgent care, and emergency care: Guides patients on identifying the appropriate medical setting based on symptom severity
Make the most of your Dr. appointment: Practical tips for preparing questions and medication lists before seeing a provider.
Advocate for myself at a health appointment: Empowers patients to express their preferences, ask clarifying questions, and actively participate in their care plan.
Healthcare provider “how to”:
Use the teach-back method: Demonstrates how clinicians can ask patients to state care instructions in their own words to confirm understanding
Work with an interpreter effectively: Details best practices for healthcare staff when partnering with professional medical interpreters during patient visits.
Librarian “how to”:
Help a patron find information about a medical condition. See online courses from NNLM: Connects library staff to resources and strategies for guiding community members toward reliable health information
Attain a Consumer Health Information Specialization (CHIS): Outlines the coursework required to earn the Medical Library Association’s consumer health credential.